Sparkitz.com believes in providing its customers with a memorable and friendly shopping experience. At Sparkitz.com, we thrive to meet your needs and will do our very best to help you with your wedding shopping. Read below for some handy shopping information:

Shipping: How does it work? Once payment has been received, your items will be shipped out within 24 hours. Please allow 10 business days for shipping time.

Satisfaction Guranteed: 100%
If you are not happy with your wedding products, return them for a full refund of your purchased items within 30 days of receipt. All items returned must be in it's orginal condition. We will give you a full refund for the returned merchandise(shipping cost are not refundable).

Privacy and Security: It's important to us
All payment transactions take place from PayPal only. We DO NOT have access to your credit card information. All of your credit card information is securely stored with PayPal only.

All of your personal information (e.g. shipping information,your email) that is used to contact you is strictly for us to contact you and to ship out your products. We DO NOT sell, trade, or give away your information to any third party vendors. Your information remains confidential and private.

Emails: answered within 24 hours
Your emails are important to us. To maintain an open line of communication with our customers, all emails are answered within 24 hours. Have a question about our wedding favors or wedding hairpins and tiaras? Need some help making a final decision on which wedding favors will best match your wedding? Feel free to email us at: moreinfo@sparkitz.com. We'd love to hear from you and would be happy to help in any way we can. Thank you for being part of the Sparkitz experience! Have fun shopping with us.